Understanding Your Situation

The Sorento may not be receiving a strong signal from the key fob due to a depleted coin-cell battery, interference, a fob that’s out of sync, or (less commonly) a vehicle-side issue like a low 12V battery or a failed antenna/receiver. In push-button start models, the car can often still start using the fob’s emergency detection method even if the remote buttons don’t work.

🚀 Immediate Steps to Take

  1. Try the backup entry method: press the button on the fob to release the hidden mechanical key, then unlock the driver’s door using the key cylinder (if equipped).
  2. Try the backup start method (push-button start): hold the fob against the START/STOP button (or the designated detection area per the owner’s manual) and press the brake, then press START. This can work even with a weak fob battery.
  3. Replace the key fob battery with the correct coin cell (commonly CR2032 on many Kia fobs, but confirm by checking your fob/manual). After replacement, test lock/unlock and remote start (if equipped).

Your Options

Replace the key fob battery (DIY)

Cost: $3-$15 Time: Same day

Open the fob carefully, replace the coin-cell battery with a quality brand, ensure correct polarity, and reassemble. Then test all buttons and proximity functions.

✓ Pros:
  • Fast and inexpensive
  • Fixes the most common cause of intermittent/no response
✗ Cons:
  • Wrong battery type or poor contact can make symptoms persist
  • A damaged fob shell or water intrusion won’t be solved by a new battery

Use the mechanical key + backup start to keep driving (temporary workaround)

Cost: $0 Time: Same day

Use the hidden mechanical key for door access (if needed) and use the fob’s emergency detection method to start the vehicle until you can repair/replace the fob.

✓ Pros:
  • Gets you back on the road even if the remote buttons fail
  • No tools or parts required
✗ Cons:
  • Convenience features may not work (remote lock/unlock/remote start)
  • If the fob is lost or fully nonfunctional, this may not help

Check and charge/replace the vehicle 12V battery (if symptoms suggest)

Cost: $0-$60 (test) / $180-$350 (battery installed) Time: Same day

If the Sorento has widespread electrical issues (slow crank, dim lights, multiple warnings, or it won’t enter READY/start reliably), test the 12V battery and charging system. Replace the 12V battery if weak or failing.

✓ Pros:
  • Addresses a common vehicle-side cause of key recognition and start issues
  • Improves overall reliability
✗ Cons:
  • May not fix a truly failed key fob
  • Battery type/fitment matters; incorrect replacement can cause issues

Dealer diagnosis and key fob replacement/programming

Cost: $250-$650+ Time: Same day to 1-3 days

A Kia dealer can confirm whether the fob is transmitting, check the vehicle receiver/antennas, and supply/program a new OEM smart key/fob if needed.

✓ Pros:
  • Correct parts and programming for your exact trim and security system
  • Can diagnose vehicle-side faults under warranty (if applicable)
✗ Cons:
  • Higher cost than battery replacement
  • May require proof of ownership and an appointment

Automotive locksmith (mobile key fob replacement/programming)

Cost: $180-$500+ Time: Same day

A qualified locksmith can often cut an emergency key (if needed) and program a compatible smart fob on-site. Availability varies by region and vehicle security system.

✓ Pros:
  • Convenient mobile service (no tow in many cases)
  • Often less expensive than dealer
✗ Cons:
  • Not all locksmiths can service late-model Kia smart keys
  • Aftermarket fobs vary in quality; range/features may differ from OEM

⚠️ What to Avoid

✕ Don’t force the fob case open with excessive prying—broken clips and damaged circuit boards are common.

✕ Don’t use no-name coin-cell batteries or mix old/new batteries; weak batteries can cause intermittent recognition and reduced range.

✕ Don’t keep repeatedly pressing START if the car shows key-not-detected—use the backup detection method and then troubleshoot; repeated attempts can drain the 12V battery.

⚠️ Common Mistakes to Avoid

  • Assuming key is broken
  • Not checking battery first
  • Calling tow truck immediately
  • Replacing when reprogramming needed

Frequently Asked Questions

My 2024 Sorento says “Key not detected.” Can I still start it?

Often, yes. On push-button start models, hold the key fob against the START/STOP button (or the detection spot listed in your owner’s manual) and then press the brake and START. This can work even if the fob battery is weak.

What key fob battery does a 2024 Kia Sorento use?

Many Kia smart fobs use a CR2032 coin-cell, but it can vary by fob design and trim. Confirm by opening the fob and reading the battery marking or checking the owner’s manual before buying.

If the buttons don’t work but the car still starts, what does that mean?

That pattern commonly points to a weak fob battery or worn button contacts. Proximity starting can sometimes work with a weaker signal than the remote lock/unlock functions.

Could my phone or other electronics stop the key fob from working?

Yes. Strong RF interference or the fob being pressed against items like a phone, metal objects, or certain electronic devices can reduce range. Try holding the fob away from other items and move a few feet from the vehicle before testing.

Do I need to reprogram the fob after replacing the battery?

Usually no—battery replacement typically does not require reprogramming. If the fob still doesn’t work after a known-good battery is installed correctly, the fob may be damaged or the vehicle may need diagnosis.

⏱️ Urgency Note: If you’re locked out, stranded, or the vehicle won’t start and you’re in an unsafe location, prioritize personal safety and move to a safe area before troubleshooting. If the 12V battery is being drained by repeated attempts, stop and seek roadside assistance or a professional to avoid a no-start situation.

Need Detailed Information?

Get vehicle-specific key fob compatibility, part numbers, and a complete price comparison for your 2024 Kia Sorento.

View Sorento Key Fob Guide →

Last updated: 2026-01-04